Re advice on : Info@fantasticvacationrentals.com
We have enjoyed holidays to the US for over 9 years now and have stayed in beautiful homes and have appreciated the effort owners make in creating such enjoyable homes. We have just booked such a home...
View ArticleFabulous reviews...makes you realize why you are doing this business
We had a couple arrive on 26th December - Boxing Day for us British & a big holiday...anyway put up with their request to arrive on this day even though I had my elderly parents here for Christmas,...
View ArticleNew to VRBO
For the past eight years we rented through a rental management company. Just joined VRBO so naturally have no "Traveler Reviews". I have maintained a guest book in the cabin and have hundreds of very...
View ArticleWhat does "Ambassadors" mean?
I noticed recently that some of the members are "Ambassadors", what does it mean? Are they part of Homeaway? Do they know something the rest of us do not? Can someone clarify?
View ArticleAdvice on responding to a negative review
Past guests just submitted the following review: "The listing was accurate and the fenced backyard was a bonus as we had our sons dog along with ours confirmed for our stay of one month. The property...
View ArticleWill Homeaway post any review?
Yes, we received our first bad review! That's not the problem, it's the way the renter talks about my wife who received the renter at the time. We rent out two apartments in Brazil. She is brazilian...
View ArticleHow do I see my post?
I posted about a week ago, and can't seem to find it.Can anyone help?
View ArticleHomeaway Guest Review without Traveler Login??
Has anyone found a way that a guest can submit a guest review on Homeaway without having to sign up or login in order to submit their review? It is hard enough to ask guests to submit reviews but once...
View ArticleVRBO Negative Review from an a guest but NOT the person who rented it from...
HI...We have been on the VRBO site since Jan 2012. We have had only 6 reviews one of the poor from a guest who said the water quality was poor....we have well water and a softner system. We were upsset...
View ArticleHow do I reply to a nasty review that is exaggerated/not true?
I apologize in advance for the length of this question but I thought it best to provide as much information as possible. I rent either my whole property, or just the upstairs bedroom, bathroom and...
View ArticleNo way to leave reviews from mobile device?
It appears that there is no way for to leave review a review from a mobile device. First, there is no "review" icon to click to leave a review and even if you have the link and type it directly in,...
View Articleguest reviews options
What other mean of placing a review does a guest have other than using Facebook?
View ArticleVRBO Customer Service is VERY slow regarding Reviews!
Hi Everyone, VRBO Customer Service is VERY slow going regarding reviews. I had a review submitted on Fri. Feb. 8th. When I saw it that day before it was posted, I asked the renter to change...
View ArticleAre others having trouble with guests not leaving reviews?
We have been finding that after years of guests happily leaving reviews, they are no longer. One guest wrote that it was because of the new requirement that guests register and create a password....
View ArticleSort by Number of Reviews Not Working Properly
Position of listing on HA when defaulting by number of reviews is wrong. Does anybody know what's going on or is this another programming error?
View ArticleGetting Reviews
Does anyone have any suggestions on how to get guests to actually write a Review? When they leave they tell us how much they love our place and will be back, but then I send them the request for a...
View ArticleWhere can I read the Reviews of the MC's on FlipKey?
I see MC's on FlipKey with things like: About the managerRating 4.0/5.0 (based on 196 properties)And after you click on 'About the manager' you see something like they had 35 reviews andshow a graph...
View ArticleTraveler Profiles - better access needed to profiles
I stumbled on a prospective guest profile when I received her inquiry regarding a long term rental. Her Inquiry came to me via VRBO inquiry email. The profile link was under her name and I clicked on...
View ArticleHow to be proactive to get a 5 star review
What can I do proactively to get a 5 star rating as opposed to a 4 star? My last review gave me a 4 because the sand was not as soft and the Gulf's water was not as tourquios as she expected. I can not...
View ArticleHow should I respond to my first negative review?
How should I respond to this my first negative review posted below - I have rented my condo for several years. The sheets were most definitely clean-I was there the day before and they were clean. I...
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